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Justine Longla T. — DevSecOps & Cloud

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AWS LambdaReliabilityIncident Rescue · Part A

Automation Rescue: Fixing Flaky Lambdas (Part A)

How we stabilized production incidents caused by noisy, flaky Lambda behavior — and laid the groundwork for a reusable patterns library in Part B.

From chaos to stable signals

Before the rescue, production incidents were triggered by timeouts, missed retries, missing logs, and alarms firing long after the real problem. Part A brought the landscape under control with consistent guardrails across every Lambda.

Role

DevSecOps Engineer · Reliability Lead

Tech Stack

AWS Lambda, API Gateway, CloudWatch, IaC (CDK/Terraform), CI/CD pipelines

Highlights

Unified guardrails across Lambdas · Consistent retries & timeouts · Structured logging & sharper alarms

Overview

This phase focused on stabilizing production incidents caused by inconsistent Lambda behavior — timeouts, missed retries, missing logs, and alerts firing long after the incident.

By diagnosing the underlying anti-patterns, the team introduced durable guardrails that cut incident frequency dramatically and prepared the ground for the reusable patterns developed in Part B.

Root causes we uncovered

The Lambdas themselves were not “bad,” but the surrounding practices were fragile and inconsistent:

  • Mixed timeout and memory profiles with no clear standards per use case.
  • Retries configured by habit instead of by workload characteristics.
  • Logs scattered across functions and environments with no common correlation fields.
  • Alarms wired to noisy metrics, triggering late or not at all.

The net effect: operators saw incidents late, dashboards were noisy, and every failure felt like a brand-new mystery.

Key fixes and guardrails

Instead of chasing individual incidents, we focused on system-level fixes that applied to every Lambda in the fleet:

  • Consistent retry strategy: standardized retry/backoff policies, tuned by workload type.
  • Unified timeout & memory profiles: clear defaults for IO-heavy, CPU-heavy, and short-lived tasks.
  • Structured logging layer: shared log format with correlation IDs and key dimensions (tenant, feature, environment).
  • Sharper alarms: alerts aligned to true symptoms (error rate, DLQ depth, cold start spikes) instead of generic CPU graphs.
  • Dead-letter queue conventions: standard DLQ behavior for noisy failures, with clear ownership for reprocessing.

Outcome

Production stabilized. Noise dropped. Incidents became predictable instead of chaotic. On-call engineers regained confidence that Lambda behavior was bounded, observable, and fixable.

Most importantly, the fixes were intentional and repeatable — not one-off “saves.” That set the perfect stage for Part B, where these guardrails are captured as a reusable patterns library.

Next: turn fixes into patterns

Part B zooms out from incident response and turns the winning guardrails into a Patterns Library for Reliable Lambdas — ready to be reused across teams and environments.

Continue to Part B → Patterns Library